ph369 Terms and Conditions

To register and use ph369, you must be at least 18 years of age and meet the legal age requirements for online gaming in your jurisdiction within the Philippines. ph369 strictly prohibits access to or use of its real-money gaming products by minors, and any account found to have been created by or on behalf of a person under the legal age will be immediately suspended and any balances forfeited in accordance with applicable regulations. By creating an account, you represent and warrant that you are of legal age and that online gaming is lawful in the jurisdiction where you reside. ph369 reserves the right to request age verification documents at any time, and failure to provide acceptable documentation within a reasonable timeframe may result in account suspension. Users who attempt to circumvent age restrictions through false declarations are in breach of these terms and may be subject to account closure and reporting to relevant authorities. It is the sole responsibility of each user to ensure that their participation in online gaming is compliant with the laws of their local area.

• Minimum age to register: 18 years old
• Proof of age documents may be required upon request
• Accounts registered with false age information will be closed without notice
• ph369 does not knowingly accept registrations from minors

As a registered user of ph369, you agree to use the platform in a lawful, responsible, and good-faith manner at all times. You must not use your ph369 account for any purpose that is illegal under Philippine law or the laws of any other applicable jurisdiction, including but not limited to fraud, money laundering, or any form of criminal activity. You agree not to attempt to manipulate game outcomes, exploit software vulnerabilities, use automated tools, bots, or scripts to interact with the platform, or engage in any form of collusion or cheating. Any winnings derived from activity that ph369 reasonably determines to be fraudulent, abusive, or in violation of these terms may be voided and withheld. You are responsible for ensuring that any information you submit to ph369 is truthful and accurate, and for promptly updating your details if they change. Users must not engage in harassment, abusive behaviour, or threatening communications directed at ph369 staff or other platform users through any communication channel. Breach of these obligations constitutes grounds for immediate account suspension and, where applicable, legal action.

ph369 processes all player transactions in Philippine Peso (PHP), and all account balances are maintained and displayed in PHP. Deposits made to your ph369 account must originate from a payment method that belongs to you — funding your account using third-party payment instruments is prohibited and may result in immediate account suspension. ph369 does not accept deposits made from credit facilities where the applicable terms prohibit use for online gaming purposes. Withdrawal requests are subject to identity verification, and ph369 reserves the right to request supporting documentation before processing any withdrawal to confirm ownership of the account and payment method. Processing times for withdrawals will vary depending on the payment method selected and are provided as estimates only — ph369 does not guarantee specific processing timelines. In the event that a deposit is reversed, charged back, or disputed by your payment provider, ph369 reserves the right to reverse an equivalent amount from your account balance and to suspend your account pending investigation. All transactions are final once confirmed, and users are responsible for verifying the accuracy of all deposit and withdrawal details before submission.

• All balances and transactions are in Philippine Peso (PHP)
• Only payment methods registered to the account holder are accepted
• Withdrawal requests require identity and payment method verification
• Chargebacks or payment reversals may result in account suspension

ph369 reserves the right to suspend, restrict, or permanently close any user account at any time and without prior notice if there is reasonable cause to believe that the account is being used in breach of these Terms and Conditions, applicable law, or in a manner that is harmful to the platform or other users. Grounds for suspension include, but are not limited to, fraudulent activity, chargebacks, bonus abuse, use of automated tools, providing false registration information, or failure to complete identity verification within the required timeframe. Where an account is suspended pending investigation, ph369 will endeavour to communicate the reason for suspension to the account holder within a reasonable period, subject to any legal or regulatory constraints that may prevent full disclosure. Users may voluntarily close their ph369 account at any time by contacting the support team, and any remaining eligible balance will be returned to the account holder via the original deposit method following identity verification. ph369 reserves the right to withhold any balance associated with account activity that is under active investigation for suspected fraud or policy violations. Self-exclusion requests submitted through the responsible gaming tools will be honoured promptly and may result in permanent account closure at the user's request.

The ph369 platform may reference or integrate services provided by third-party game providers, payment processors, or technology partners whose own terms of service and privacy policies govern those respective services. ph369 does not control the content, practices, or policies of any third-party service provider and accepts no liability for any loss or damage arising from your interaction with such third parties. The inclusion of any third-party service on the ph369 platform does not constitute an endorsement or recommendation by ph369 of that service's accuracy, quality, or suitability for any particular purpose. Users are encouraged to review the terms and privacy policies of any third-party service they interact with through the ph369 platform. Any dispute between a user and a third-party provider must be resolved directly between those parties, and ph369 shall have no obligation to intervene or mediate in such disputes. ph369 makes reasonable efforts to work only with reputable and established third-party partners, but cannot guarantee the uninterrupted availability or ongoing quality of those services.

These Terms and Conditions shall be governed by and construed in accordance with the laws of the Philippines, without regard to its conflict of law provisions. Any dispute, claim, or controversy arising out of or relating to these terms or your use of the ph369 platform shall be subject to the exclusive jurisdiction of the competent courts located in the Philippines. Users who access the ph369 platform from outside the Philippines are responsible for ensuring their compliance with local laws and regulations applicable in their own jurisdiction. If any provision of these Terms and Conditions is found to be invalid, illegal, or unenforceable under applicable law, the remaining provisions shall continue in full force and effect. The failure of ph369 to enforce any right or provision in these terms shall not constitute a waiver of that right or provision unless acknowledged and agreed to in writing by ph369. These Terms and Conditions, together with the Privacy Policy and Responsible Gaming Policy, constitute the entire agreement between you and ph369 with respect to your use of the platform.